Students in house shirts

The word “counsellor” might mean many different things to you, depending on your background and experience in the past with counselling. As your school counsellors, it is our job to be people you can trust, who will listen to you, who will not judge you and most important, we are people you can feel safe with. We understand the challenges, obstacles and difficulties of secondary school and being a teen.

When we meet, our sessions will be kept confidential.* We will discuss areas in which you wish to grow or we might simply be a trusted person for you to speak with. Our job is to create an environment where you can feel safe to express yourself and we can work together to create a solution for any issue you might be experiencing.

Together we can work as a team to help you sort through any issue that is bothering you.

The format for our sessions will be based upon what you would like to work on. This is a collaborative experience and one where we find solutions together. Sometimes you might see the counsellor for just a few sessions. And other times, you might need more time to work through your issue. We will keep an open mind, but will work to discover benchmarks and milestones so that you know when you’re feeling better about a problem.


RISS uses a comprehensive pastoral approach, so if a student wishes to meet with a counsellor, he or she needs to be referred by their tutor and the Head of Section. Students should not self-refer themselves to counselling.  

Students or parents wishing to meet with the school counsellor should notify their tutor and the tutor will inform the team leader.  From there, the team leader will make a referral to the school counsellor.

All students at RISS under the age of 16 require parental permission to meet with the counsellor.  When parents give permission for their child to meet with the school counsellor, this is an acknowledgement of the mandatory reporting code related to child abuse, neglect and endangerment that Dutch law requires of school counsellors, teachers and staff.

Sanne van Papeveld

Gilmer Flores

Gilmer Flores

 To contact our counsellors directly, please email

***Important Information for all Students, Parents & Teachers***

  • If you have an immediate emergency, please call 112.

  • The suicide prevention hotline in The Netherlands is 113. It's available 24/7.

  • For cases of suspected child abuse or endangerment, you can contact Veilig House at 0800-2000 or the Rotterdam Crisis Intervention Team at 010 233 00 00.

* In cases of child abuse, suicidal threat to oneself, or harm to others, counsellors are required by Dutch law to report such incidents to local authorities.